• INTRODUCTION
  • COURSE AGENDA
  • COURSE DIRECTOR
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Information Technology Disaster Recovery
Effective Strategies to Ensure Business Continuity & Survival
5 & 6 September 2022
The Pullman Bangsar Hotel,
Kuala Lumpur.
How Prepared Are You When The Unthinkable Happens ?

A disaster could disrupt your IT and communications systems and suspend your operations; A severe disaster could even completely cripple your organisation, not to mention the financial loss and damage to your reputation as a reliable provider or business partner.

Are you aware that ICT Disaster Recovery is:
 
  • Amongst the most critical issues facing corporations in current times.
  • An essential element of IT strategy, security and survival.
  • So important that others might not want to do business with you without sufficient recovery plans.
  • Increasingly required by corporate governance, compliance regulations and financial legislations.
  • So lacking in many organisations and probably the reason why many could lose huge sums of money, not to mention the loss of vital information.

Lack of preparedness may compromise an organisation’s ability to recover from an incident and irreparably damage the business. The first few hours of a crisis are crucial to the organisation’s ability to recover successfully.

There is nothing worse than having a business disruption as a result of something that could have been prevented. Good IT Disaster Recovery planning and management can make the difference between success and failure – and in the long run make your organisation more profitable.

What mistakes do many organisations make in the recovery process?
 
  • Failure to bring the business into the planning and testing of recovery efforts
  • Failure to gain support from senior-level managers
  • Not demonstrating the level of effort required for full recovery
  • Not conducting a business impact analysis & addressing gaps in the recovery model
  • Not building an adequate recovery plan that outlines IT recovery time objectives, critical systems and applications that are required by business functions
  • Not having proper funding that will allow for a minimum of semi-annual testing

By the end of this professional training programme, you will have the ability to assess the risk and analyse the vulnerability that your organisation faces . The value in this ability in itself is phenomenal !

So don’t get caught in the midst of a disaster that could erode your organisation’s profitability, customer base and productivity - take the initiative to register for this professional programme and learn how to deal with such occurrences successfully.

WHO SHOULD ATTEND?

This programme will greatly benefit professionals responsible for the protection and performance of their organisation’s IT & ICT systems and channels. It is also highly recommended for those working in the areas of MIS, telecommunications, technical support systems, business continuity, risk management, applications development, IT security and IT audit.

WHY SHOULD YOU ATTEND?

IT Readiness for Business Continuity has evolved significantly over the last decade; plans that were viable a few years ago may not be so now. Cyber-attacks, physical disasters, terrorist attacks,equipment and utilities failure are increasingly commonplace.

 
  • New corporate governance and compliance regulations require risk assessment and expect continuity plans to be in place;
  • Customers are increasingly demanding that their suppliers have IT Readiness for Business Continuity;
  • Financial legislation requires protection of assets by prudent planning;
  • Insurers are increasingly demanding technology disaster recovery plans to meet the requirements for cyber insurance - and may reduce or decline payment if plans are not in place;

This training programme shows how to meet these demands to ensure continuity of business processes and the survival of the organisation.



Information Technology Disaster Recovery
Effective Strategies to Ensure Business Continuity & Survival
5 & 6 September 2022
The Pullman Bangsar Hotel,
Kuala Lumpur.

AGENDA DAY 1

INTRODUCTION & OBJECTIVES

  • Training objectives & outcomes
  • Definitions & terminologies
  • Overview of International Standards – ISO27031:2011 and ISO22301:2019
  • Relationship between IT and the organisation

NEED FOR DISASTER RECOVERY PLANNING

  • The Information Technology (IT) Challenges
  • Principles, elements, benefits & outcomes of IT Readiness for Business Continuity
  • How do you establish the need for Disaster Recovery?
  • Identification of your organisation’s approach to Disaster Recovery requirements
  • What is best practice?

PROJECT INITIATION & MANAGEMENT

  • Establish a Steering Committee & Terms of Reference (ToR)
  • Establish business priorities for applications, systems and networks
  • Prepare a network schematic, with application & system technology roadmaps
  • Identify resources & training requirements that are needed to deliver the project
  • Review strategy options against business priorities for consideration by steering committee
  • Produce a Project Initiation Document (PID), supporting Business Case with budgetary costs and service agreement
  • Case Study – Project Initiation Document (PID)

RISK ASSESSMENT & BUSINESS IMPACT ANALYSIS

  • Risk Evaluation & Control
  • Risk Appetite – Identification
  • Risk Analysis – Methodologies
  • Identified Risks – Probability & Impact
  • Recovery Point Objective (RPO) – How much data could be lost?
  • Recovery Time Objective (RTO) – Time window for recovery of critical resources
  • Gap Analysis – How does Business Impact Analysis (BIA) provide this information?
  • Case Study – Review of IT BIA documentation, templates and processes

DISASTER RECOVERY STRATEGIES

  • Infrastructure considerations
  • How to select cost effective strategies?
  • Understand the terms associated with Disaster Recovery Strategies
  • Describe the methodologies used to develop these strategies
  • Identify realistic options and methodologies used to deliver strategies
  • Case Study – Data Back-up
  • Case Study – Selecting an IT DR Strategy

 

AGENDA DAY 2

INFRASTRUCTURE RESILIENCE

  • What is the relationship between infrastructure and resilience?
  • Understand where to look for mission critical elements
  • Review of specific critical IT elements

HIGH LEVEL DISASTER RECOVERY PLAN (DRP)

  • In-depth analysis of plan documentation
  • Review completeness of an IT DR Plan
  • Consider the organisation’s recovery team, roles & responsibilities
  • Review the structure of a High-Level IT DR Plan
  • Case Study – Review of IT DR documentation template

INCIDENT MANAGEMENT & RESPONSE

  • Understand how incidents develop, and plan for invocation
  • Consider the implications of the organisation’s brand, image & reputation
  • Review incident escalation at the Strategic, Tactical & Operational levels
  • Review options for incident response; staffing, equipment, information & communications
  • Types of support tools to effectively manage the incident

PLAN EXERCISE

  • Establish a good exercise programme
  • Understand the various types of exercises, testing and audits
  • Develop proper structures, scenarios and support material
  • Identify best practice for audit and maintenance
  • Case Study – Plan an IT DR Test

AUDIT & MAINTENANCE

  • Establish formal Governance processes & procedures
  • Understand how to identify the necessary components for inclusion within a central management system
  • Manage change management for documentation and supporting information
  • Integrate the necessary information into an ISMS for maintenance and audit

SPECIAL CASE STUDY: LONDON 2012 OLYMPICS

  • Overview and lessons learnt
  • Review of Disaster Recovery Strategies Discussion on worst case scenarios

SPECIAL CASE STUDY: COVID-19

  • Overview of COVID-19, current status and lessons already learnt
  • Review of the Plans and strategies that were used, and how well they worked
  • Discussion on “Are we prepared for the next pandemic?”

COURSE WRAP UP

  • Open forum and Q & A
  • Delegates action plans
  • Certificate Presentation

END OF PROGRAMME

 

Registration will begin at 0815 on Day One. The course will commence at 0900 and conclude at 1700 each day, with breaks for lunch and refreshments at appropriate intervals.

*The various sessions will be punctuated with numerous individual and syndicate exercises, case studies and dynamic video presentations illustrating key points.




Information Technology Disaster Recovery
Effective Strategies to Ensure Business Continuity & Survival
5 & 6 September 2022
The Pullman Bangsar Hotel,
Kuala Lumpur.

 








STEVE YATES
FBCI,CBCP,FICPEM,MEPS.

  • Founding Fellow of the Business Continuity Institute (FBCI)
  • Founding Fellow of the Institute of Civil Protection & Emergency Management (FICPEM).
  • Certified ISO 22301 Lead Auditor.
  • Cyber Resilience Professional (CCRP).
  • Chairman of the Resilience Association UK.
  • Head of Business Continuity & Disaster Recovery – London 2012 Olympics.
Steve Yates is a master practitioner whose work in 50 countries over the past 30 years has given him global perspectives on best practices for Disaster Recovery, Business Continuity andOperational Resilience.
He is able to demonstrate step-by-step on how to build and maintain world-class IT Disaster Recovery and Business Continuity Management systems and share field tested tools and hard-won insights on what works and why.
Steve is a Founding Fellow of the Business Continuity Institute (FBCI) and a Certified Business Continuity Professional (CBCP) of the Disaster Recovery Institute. He is also a Founding Fellow of the Institute of Civil Protection and Emergency Management (FICPEM) and a Member of the Emergency Planning Society (MEPS).

Having commenced his career in this field with British Telecommunications (BT) as the Head of Resilience & Recovery, he pioneered development of network recovery systems before leaving to take up various senior level positions with organisations such as Virgin Media, Legal & General Investment Management and Colt Technology.

His main claim to fame was during the London Olympic Games where he was the Head of Business Continuity, Crisis Management and IT Disaster Recovery, with added responsibility for Emergency Planning at the Olympic Delivery Authority (ODA). At the ODA, he established and led execution ofthe Risk & Continuity roadmap throughout the construction, fitting-out and event delivery phases of the Olympics.


Over the years, Steve Yates has been awarded:

  • The Hall of Fame status in the Business Continuity Practitioner category by the prestigious American magazine, Contingency Planning & Management.
  • The Public Sector Business Continuity Manager of the Year by the Business Continuity Institute (BCI).
  • Freedom of the City of London for his work in Incident Response and IT Disaster Recovery.

Steve is currently the Chairman of the Resilience Association, a body which connects people, content and ideas from across the resilience spectrum with the common aim of championing and improving organisational resilience.


INTERNATIONAL CLIENTS


client


TESTIMONIES

Steve Yates was a huge asset to Premium Credit. He came in and immediately assessed where we currently were in our continuity cycle vs where we needed to be. He created a plan of action with various achievement milestones and allied the BCP strategic target plan against it.
- James Hughes, Premium Credit Limited.


Steve Yates leads by example and enthusiasm. His all-embracing approach to collaborative efforts is a testament to his team building ability. His attention to detail has provided the cornerstone of his managerial success in both the commercial field and in his chairmanship of various institutes and associations.
- Jeff Charlton, Building Forensics


I would formally recognise your efforts and would thank you. This joint inter-agency exercise was a very good example of how the Police can work effectively with its partners in delivering important work.
- Chief Superintendent, Metropolitan Police Service UK.


Steve Yates is a pragmatic problem solver who is able to view the 'larger picture' and advise accordingly. He is a pivotal figure in the driving forward of Business Continuity awareness and planning..
– Mike Taylor, CCLA.


Steve Yates is an extremely professional, focused and knowledgeable Leader in his field. Steve can review processes quickly to identify gaps and ways to solve them. His competence was clearly shown when he took on the requirements of Business Continuity Management during a complex UK Machinery of Government change.
- Jane Heward, Department for Business, Energy & Industrial Strategy UK.


Steve Yates has been acknowledged by the Metropolitan Police Service regarding the importance of his involvement and effort as being vital to the delivery of a key London 2012 Olympic Exercise, held at the Olympic Park Main Stadium.
- London Metropolitan Police.


Steve Yates is always up to date on the issues, has achieved much for the profession with the BCI and BANG. He is an excellent speaker and leverages his leadership skills and extensive knowledge to achieve world-class results.
- Paul Kirvan, Independent IT Consultant & Auditor.




Information Technology Disaster Recovery
Effective Strategies to Ensure Business Continuity & Survival
5 & 6 September 2022
The Pullman Bangsar Hotel,
Kuala Lumpur.
TRAINING INVESTMENT
    Registrations Received By 8 August 2022 - RM 2595.00 + 6% SST / USD 595.00 Nett.
    Registrations Received After 8 August 2022 - RM 3095.00 + 6% SST / USD 695.00 Nett.

Please Note:

1- Investment includes attendance, course documentation, an IT DR Toolkit, luncheons, refreshments and a certificate of achievement.
2- To enjoy the Early Bird discount, full payment must be received by 8 August 2022.
3- The Group Discount of 3+1 is valid for full price registrations only.
4- Full payment must be received before the start of the course.
5- For Group Attendance of 5 or more delegates, please call us for Corporate Discounts.

METHODS OF PAYMENT
Payments can be made by cheque or bank transfer
All payments are to be made in favourof :
        INGENIUM ASIA SDN. BHD
        BANK : AM BANK BERHAD
        ACCOUNT NO : 236-202-2000-351
        ACCOUNT TYPE : CURRENT
        SWIFT CODE : ARBKMYKL

GENERAL TERMS & CONDITIONS
1. Substitutions are welcome. Kindly notify us at least 2 working days prior to the programme.
2. Cancellations will be refunded in full minus a MYR 250.00 administrative charge provided the cancellation is done in writing at least 7 working days prior to the programme. Cancellations done less than 7 working days prior to the programme will not be eligible for any refunds and will carry a 100% liability.
3. Advertised package - While every reasonable effort will be made to adhere to the advertised package, please note that the content, speaker and venue were confirmed at the time of publishing. Circumstances beyond our control may necessitate an alteration to the same. As such we reserve the right to alter or modify the advertised package if required.
4. Postponement & Cancellation - If the programme has to be cancelled or postponed by us for any reason, we will issue refunds in full for all payments received without any deductions whatsoever.
5. Liability - We will not be liable for any loss or damage suffered by the client as a result of a substitution, alteration, cancellation or postponement of the programme.
6. Database - Upon receipt of this registration form, we assume that you are giving us your consent to store your details and use it for future marketing efforts. If you do not wish to be included in our database, kindly notify us.
7. Copyright and Intellectual Property - The content, format and delivery of the programme constitute our intellectual property and copyright. Unauthorised redistribution or reproduction of part or all will be actionable by law.


INGENIUM ASIA SDN. BHD. is a member of the INGENIUM GROUP of companies, having its registered address at A-5-10 Empire Tower, Jalan SS16/1, Subang Jaya, 47500 Selangor, Malaysia.
REGISTER
Information Technology Disaster Recovery
Effective Strategies to Ensure Business Continuity & Survival
5 & 6 September 2022
The Pullman Bangsar Hotel,
Kuala Lumpur.


 

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